Un Goût du Sénégal au Cœur du Québec
PRIVACY POLICY
Our website respects your privacy and is committed to protecting any personal information you provide. We collect personal information such as your name, email address, and other contact information when you register on our site or place an order. This information is used solely to provide you with the products and services you request and to communicate with you about your orders and other news or promotions.
We do not sell, trade, or transfer your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing you with the products and services you request. These service providers are required to keep your personal information confidential and secure.
We use cookies to enhance your user experience and to personalize your visits to our website. Cookies are small files stored on your computer that help us identify you and provide you with a customized experience. You can disable cookies in your web browser settings, but this may limit your ability to use some of the features on our site.
We take reasonable measures to ensure the security of your personal information and to prevent unauthorized access, disclosure, or alteration. We retain your personal information only for as long as necessary to provide you with the products and services you request or as required by law.
By using our website, you consent to the collection and use of your personal information as described in this Privacy Policy. We reserve the right to modify or update this Privacy Policy at any time, so please review it periodically.
TERMS OF USE
By using our website, you agree to abide by the following terms of use:
Intellectual property
All content published on our website, including but not limited to text, images, logos, trademarks, graphics, photos, videos, sounds, files and software, is protected by intellectual property laws and belongs to our company or our third party suppliers. You may not use, copy, reproduce, distribute, transmit, publicly display, sell, license or otherwise exploit any content posted on our website without our prior written permission.
Use of the website
You agree to use our website only for lawful purposes and in accordance with these terms of use. You may not use our website to:
Harass, threaten or intimidate other users.
Post or transmit content that is defamatory, offensive, obscene, pornographic, threatening, violent or hateful.
Infringe the intellectual property rights of third parties.
Upload viruses or any other type of malicious software that could damage the operation of our website.
Collect information about other users of our website for commercial or unlawful purposes.
Links to Third-Party Sites
Our website may contain links to third party websites which are not under our control. We are not responsible for the content of these websites and we do not guarantee their accuracy, security or reliability. You use these links at your own risk.
Limitation of Liability
We are not liable for any direct, indirect, incidental, special or consequential damages resulting from your use of our website or your inability to use it, including but not limited to loss of profits, data, property or other intangible losses.
Changes to Terms of Service
We reserve the right to modify these terms of use at any time. Changes will be effective immediately upon posting to our website.
Applicable law
These terms of use are governed by the laws of the country where our company is established. Any dispute arising from these terms of use will be submitted to the court in Montreal, Quebec, Canada.
Shipping Policy
We are committed to shipping monthly food boxes as soon as possible. Here are the details of our shipping policy:
Delivery areas
We ship our monthly food boxes to geographic areas where we are authorized to do so. Please check our order page to see if your country is included in our delivery zones.
Shipping Frequency
We ship monthly food boxes once a month, usually at the beginning of the month. The exact shipping date will depend on your delivery area and the delivery method chosen.
Shipping cost
Delivery charges are included in the monthly food box subscription price. You will therefore not have to pay any additional delivery costs.
Order Tracking
Once your monthly box of food has shipped, you will receive a tracking number via email. You will be able to follow the status of your order in real time.
Delivery issues
If there is a problem with the delivery, please contact us immediately. We will do our best to resolve the issue as soon as possible.
Subscription Changes
If you would like to change your monthly food box subscription, please contact us before the scheduled ship date. We will do our best to accommodate your changes.
Termination of subscription
If you wish to cancel your monthly food box subscription, please contact us prior to the scheduled ship date. Please note that cancellations made after the scheduled shipping date will be taken into account for the following month.